Ordering

How do I place an order?

Browse our shop, add items to your cart, and follow the checkout steps. You’ll receive an order confirmation by email once your payment is processed.

What payment methods do you accept?

[Insert accepted payment methods once checkout is configured, e.g. iDEAL, credit card, PayPal]

Shipping

How long does delivery take?

[Insert your shipping timeframes and carriers once finalized]

Do you ship internationally?

[Insert your shipping regions/countries]

Returns

Can I return a product?

Yes, see our full Refund & Return Policy for details. For hygiene reasons, opened perfume bottles can’t be returned unless faulty.

Products

Are your perfumes authentic?

[Insert your authenticity/sourcing statement]

Still have questions?

Reach out via our Contact page and we’ll get back to you.

Note: this is a starting FAQ template — replace the bracketed placeholders with your actual payment, shipping, and sourcing details before publishing to real customers.